Head of Studio

Reporting To: VP of Business Operations

About us

With over 20 years of industry experience under our belt, Eeze is an international gaming solutions provider that has a special focus on live casino. We are leading the global gaming market thanks to an innovative, dynamic, and diverse portfolio of world-leading betting solutions. Based in Malta, Europe’s leading iGaming hub, we also have a presence across Western Europe in the UK and Sweden. Hugely successful in Asia, we now count over 500 employees in Europe. We have significant growth plans, which could see 5 times that number within 4 years in the region.

Today, the company’s portfolio, Amazing Gaming and Betting Promotion, consolidates the world’s best of-breed solutions to facilitate new and established operators in the markets of their choice, from online video slots and live casino to sportsbook, virtual sports, and other popular and upcoming gambling verticals. Tain gives operators the tools to hit the ground running, stand out from our competitors, and create bespoke experiences tailored to our client base.

The company’s mission is to continuously innovate our gaming platforms, technology, and solutions by keeping a close eye on industry trends. Maintaining an exclusive focus on the business-to-business aspects of online gambling, we pride ourselves in offering highly professional services with a level of integrity that is second to none, a fact that is reinforced by Tain’s long-standing alliances with an extensive network of industry-leading clients who conduct business in many of the world’s biggest gambling jurisdictions.

We are committed to providing unparalleled gaming experiences to our users, and we are on the lookout for a talented Studio Designer to join our dynamic team. If you are passionate about creating visually stunning designs, Tain is the place for you.

Role Description

The Head of Studio is responsible for overseeing the technical aspects of studios that are operated in a live dealer casino environment and running related technical operations in compliance with global regulations, policies, and procedures by maintaining and developing strong teams.

The ideal candidate will have the responsibility and authority for all studio builds, including the setup, maintenance and operating of broadcasting equipment, related infrastructure, and software systems, as well as building, training, and development of the teams. The candidate will foster high employee morale and good patron relations, all in accordance with established policies and practices.

Job Responsibilities:

Provide leadership and direction to studio engineers, technicians, and R&D teams by setting clear expectations, objectives, and priorities to ensure alignment with organizational goals.
Ensure continuous communication flow within the teams and with other departments.
Manage studio and related technology builds including the design, development, prototype testing, manufacturing, and implementation.
Oversee the procurement and maintenance of studio equipment, tools, and materials as applicable to support continuous and smooth functioning of the studios.
Lead studio setup, solution design, R&D and technological improvement projects from their inception to delivery in existing and new locations as applicable.
Guarantee all employees comply with policies and procedures including occupational health and safety guidelines to ensure that security, confidentiality, and control are maintained.
Plan, monitor, appraise and review contributions of the teams, and keep track of teams’ retention to ensure an optimum resource allocation for a smooth operation in studios.
Prepare periodic performance analysis, devise action plans for improvements, and manage their successful execution.
Direct response and resolution of incidents pertaining to studio setups and technologies.
Develop and maintain internal documentation (manuals, procedures, regulations etc.) for the department.
Continuously research competitors, new technologies and propose improvements to keep abreast with the developments in the industry.
Forecast, budget, and track the department’s costs to achieve accuracy of spending and adherence to the budget.
Carry out any other adhoc duties that might be required from time to time according to the company’s exigencies.

Requirements

Minimum of 7 years’ experience in live dealer casinos, with at least 5 years in a senior managerial role in studio engineering, real-time streaming and/or broadcasting.
Proven track record of setting up live casino studios from physical and technical perspective.
Experience setting up technical operations and supporting functions for live casino studios.
Deep understanding of real-time streaming technologies, integrations, and setups.
Hands-on experience with R&D activities in AV, lighting, and broadcasting.
Experience with green screen technology implementation.
Good knowledge of live casino products and related technologies.
Able to work in a high-paced, complex, and changing environment and prioritise effectively.
Excellent communication and leadership skills.
Strong problem solving and decision-making ability.
Good knowledge of gaming regulations and compliance standards.
Good financial acumen and budget management skills.

What do we offer?

Join our dynamic and innovative team, where you’ll have the opportunity to expand your knowledge. We provide a supportive and collaborative work environment, a competitive compensation package, health insurance, daily lunches, on-site gym facilities, and the chance to contribute to exciting projects that make a real impact.